Quality within the Company embraces all activities and functions concerned within the attainment of quality, including the determination and assessment of quality throughout all the Company’s activities. The Company therefore implements a formal Quality System to ensure that all services provided meet individual customer requirements. The Company also ensures that its quality policy and procedures are fully understood, implemented and maintained at all levels of the organisation.
The management of MSL will ensures that:
- It is appropriate to the current size, processes and activities of the company.
- It is committed to continual improvement to achieve an effective quality management system.
- It provides a framework for establishing and reviewing KPI’s.
- It is reviewed for suitability through the annual strategic planning meeting.
The Company’s Quality Management System is based upon the requirements of BS EN ISO 9001: 2008 & Applicable Industry Standards. This policy has been communicated to employees through induction and training programmes and regular updates as necessary by the management of MSL Engineering Ltd.
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